VERSAND (englische Version)

Shipments are handled by couriers SDA, DHL, Fedex.
The shipping costs always include the Value Added Tax (VAT), but no other taxes or surcharges.
When talking about shipping, it means the delivery of the products to the household or the direction specified by the Customer when making the order, limiting the delivery areas to those indicated above.
Azienda Agricola Rita Salvadori delivers orders to the courier within 48 hours at the most. We are not responsible for possible delays in the deliveries when these are caused by the courier.

REFUNDS

If the Customer has changed his mind or is not satisfied with his purchase (with proven reasons), he can return it within 14 calendar days from the day he receives the items. To do so, Azienda Agricola Rita Salvadori will ask you to send us a notice via email at info@peperita.it, indicating all the data needed to locate the purchase (Name, Surname, order number, date). Once we receive your request, we will reply to you via email that we have received your notice, and we will be stating all the steps you will have to follow to get the refund. In the case that the refund request is accepted you will have to send us the articles in perfect condition and still sealed, the shipment has to be made up to 14 calendar days after receiving the articles. In this case, Azienda Agricola Rita Salvadori will refund the customer all the costs of the original purchase. However, the customer will bear the shipment cost of returning the items.

Once the order has been processed, it’s no longer possible to delete it.

SHIPPING PRICE LIST

Price list for shipments based on the country of destination:

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